Watch Repair Centre
Clocks & Watches Retail & Repairs
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0191 460 0050
Metrocentre, Gateshead NE11 9XZ, UK
Opening Hours:Monday: 10:00 AM – 5:00 PMTuesday: 10:00 AM – 5:00 PMWednesday: 10:00 AM – 5:00 PMThursday: 10:00 AM – 5:00 PMFriday: 10:00 AM – 5:00 PMSaturday: 10:00 AM – 5:00 PMSunday: Closed
Area Served:Within 4 miles (6.4km) of Metrocentre, Gateshead NE11 9XZ, UKGet more exposure
Established in 1992 and considered one of the UK’s leading watch repair specialists, we offer to you an unparalleled level of service and expertise. Located in central Newcastle upon Tyne and open six days a week we allow you direct access to the areas leading watch repair specialists.
As part of our team we do employ a watchmaker formally trained by Rolex and who was previously Rolex accredited for inexcess of 20 years. Independence allows freedom to tailor make the repair to suit your needs bringing you greater choice which we believe to be important.
When servicing a watch we disassemble the timepiece completely. Every component is inspected and cleaned to remove all trace of dry oil and other deposits. After cleaning and drying, your watch is reassembled and lubricated with the correct grade oil before testing and regulation.
Founded in 1992 by Newcastle born Rolex specialist Watchmaker Chris Rowell. The Watch Repair Centres first branch was within the prestigious Metro Centre Development (Gateshead), three miles from Newcastle. Dedicated to providing direct access to expert technicians, without dealing with untrained sales persons in high street jewellers, the Watch Repair Centre soon opened branches within Eldon Square shopping centre Newcastle and in Middlesbrough, Hartlepool, Glenrothes and Fife (north of Edinburgh).
Google Rating: 4.0 out of 5 stars (27 total ratings)
Martin Soulsby5 Starexcellent professional service, as alwaysMonday 7th June 2021
Paul Lamb5 StarGreat customer service, very friendly.Monday 20th September 2021
Susan Lowery5 StarVery helpfulSunday 10th April 2022
Bill Cunning ham5 StarSpot onFriday 28th February 2020
Paul Jackson2 StarDon't even bother going to these Guy's, waste of time, he'll only tell you that your watch has to go back to the manufacturer for a Battery replacement & a reseal, I told him I had a Casio Edifice Red Bull, he said "ah you have to send it back to Casio as it needs to be Electronically sealed after the Battery has been put in" Not on a Casio Edifice Red Bull, he never even asked to have a look at it.
I took it to a different Repair Store & he said that type didn't need to be Electronically sealed, just battery replaced & resealed & pressure test, for £28, these Guy's want £40+ for a Battery, reseal & pressure test, which you have to wait for some Phantom guy to do the pressure testing which can take up to a Day..
In this Day & Age you would think people would want to make money, obviously this lot don't..
Don't waste your time or Money, Go to the Watch Lab or Timpson or any Jewellery Shop.Tuesday 29th December 2020