The Watch Lab

Clocks & Watches Retail & Repairs

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Website | 023 8022 4458
Westquay Shopping Centre, Upper Level, Southampton SO15 1QF, UK

Opening Hours:
Monday: 9:00 PM – 12:00 AM
Tuesday: 12:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


Area Served:
Within 4 miles (6.4km) of Westquay Shopping Centre, Upper Level, Southampton SO15 1QF, UK
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The Watch Lab has been operating from our purpose-built Service Centre for 20 years. Our team of expertly trained professional watch technicians and watchmakers repair most brands, whether vintage, automatic, mechanical or quartz. 

 Our Watch Lab branches and workshops use all the latest technical equipment from Switzerland and Germany.

We also have a national chain of Watch Lab branches and kiosks conveniently located in some of the UK’s most visited shopping centres. With watch repair services in Manchester, Sheffield, Newcastle and Bristol, when you need a watch repair on the go The Watch Lab kiosks have every watch repair service you need. 

Many common repairs can be completed onsite within the hour by our friendly branch staff who will be more than happy to help you. Alternatively, we also offer a high-quality, fully insured battery and reseal 7-day postal service for watches under £2,500 in value.

Google Rating: 3.6 out of 5 stars (39 total ratings)

Sue MacLean
5 Star
Excellent quick service... when ever I have sent my watch away to Tag for a new battery it's generally away anything between 3 and 6 weeks !!! Take it to the watch lab and its done within couple of hours and no risk of watch being lost in the post as has happened in the past! Def recommend. Watch fully waterproofed. Staff very helpful and knowledgeable. Thanks for a great service
Thursday 10th March 2022
Angela Fishwick
5 Star
The young man who served us was extremely helpful. My watch repair was quick. Excellent service. Used my Blue Light Card to get a discount 🙂
Sunday 22nd May 2022
Jerry Gillen
2 Star
VERY expensive ...They wanted circa £80 for three simple battery replacements, which I subsequnetly had done by a local Watch repair service for just £15. Also their Kiosk was unattended in the middle of the afternoon. Most disappointing..
Wednesday 20th April 2022
David Ford
5 Star
Good customer service. Battery was replaced within an hour. Affordable compared to bigger jewellers etc. I recommend this chap.
Tuesday 7th September 2021
James Coltart
5 Star
Excellent service from Phillip.
Sunday 9th January 2022