The Watch Lab

Clocks & Watches Retail & Repairs

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Website | 0117 950 4405
LR34, The Mall at Cribbs Causeway, Merlin Road, Patchway, Bristol BS34 5GF, UK

Opening Hours:
Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


Area Served:
Within 4 miles (6.4km) of LR34, The Mall at Cribbs Causeway, Merlin Road, Patchway, Bristol BS34 5GF, UK
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The Watch Lab has been operating from our purpose-built Service Centre for 20 years. Our team of expertly trained professional watch technicians and watchmakers repair most brands, whether vintage, automatic, mechanical or quartz. 

 Our Watch Lab branches and workshops use all the latest technical equipment from Switzerland and Germany.

We also have a national chain of Watch Lab branches and kiosks conveniently located in some of the UK’s most visited shopping centres. With watch repair services in Manchester, Sheffield, Newcastle and Bristol, when you need a watch repair on the go The Watch Lab kiosks have every watch repair service you need. 

Many common repairs can be completed onsite within the hour by our friendly branch staff who will be more than happy to help you. Alternatively, we also offer a high-quality, fully insured battery and reseal 7-day postal service for watches under £2,500 in value.

Google Rating: 3.6 out of 5 stars (74 total ratings)

Max Morch-Monsted
5 Star
Took my Tag for a new battery, normally would have to send it to a workshop but they did it within 30 minutes for the same price. No faults with my experience.
Sunday 8th May 2022
Anne Howells
5 Star
Hi, just wanted to say a big thank you for the recent repairs to my Omega watch. Unable to fault the services of Lewis and his team in the very professional repairs ,communication and quick dispatch of my watch. A first class service and would thoroughly recommend. Thanks again Lewis. Anthony Howells.
Saturday 15th January 2022
Eira Hughs
5 Star
Excellent service. Staff are most helpful with good communication skills.
Saturday 9th October 2021
Elizabeth Edwards
5 Star
I had a good experience. The interior of my watch face needed cleaning. The watch repair person was friendly and was able to fix my watch on site. Really appreciated the efficient and friendly service!
Thursday 27th January 2022
Naomi Arnott
5 Star
The best customer service I have ever received. I had 2 watches to fix, a nurses watch and a Tag that was a gift 20 years ago that’s hadn’t had a battery for 7 years. The staff were extremely professional, with excellent communication skills. I asked if they did NHS discount as I’m a student midwife, I work full time NHS hours but couldn’t justify getting my watch battery fixed. The staff offered a 10 % discount which was great. I returned to collect and the man said it was all on the house!! I was absolutely shocked!! This was an incredibly kind gesture. Thank you so much it really brightened up my day. N Arnott.
Monday 28th February 2022