Matalan

Robert De Mattia
1 Star
What an absolute dump. The store is a complete mess. Like a rubbish tip. The staff also barely spoke to me when, not even serving me but just pointing at the self service checkout. Stood there doing nothing watching me do it myself.
Friday 10th February 2023

Michele
4 Star
Used Click & Collect service. Returned a couple of items & very simple as refund done at the till. Will certainly use this method again.
Saturday 11th February 2023

Joan Pound
1 Star
I usually find what I'm looking for in Matalan so decided to call in. I shall not be returning. The fitting room was very dirty with lots of fluffy dust and bits of paper. The staff member was apathetic and wasn't focussed on customer service. At the checkout I was a bit confused and asked a staff member if she could deal with my sale and she looked disengaged and said 'uh, what? I asked if she understood English and she said 'oh, sorry, I've literally just come on'. To top off the experience she bundled my purchases into a heap. I am very disappointed with this dreadful service.
Saturday 10th September 2022

Anna Witkiewicz
1 Star
Loved shopping at Matalan ONLINE!! Visited Matalan store in Gloucester. Very dissapointed as for such a big store there is not access to use the toilet. Being 6months pregnant with toddler after asking for help been send away. No shopping done. Lots of my friends had the same feelings. Wish to spend more time in store but unfortunanely not able.
Sunday 30th October 2022

Michele
4 Star
Online order collected from helpful staff. No problems & quick service.
Thursday 2nd February 2023