M James Locksmith

24hr Locksmiths in Sudbury, Suffolk. We offer fixed prices for lock changes, lock outs, lock repairs and upvc servicing. No call out charges no hourly rates. We have a 'can do' attitude and offer a traditional locksmith service at very affordable prices. We offer free advice and quotations. Please feel free to contact us. 24hr mobile: 07967 834346 for free advice, a quotation or emergency assistance in Sudbury, Long Melford, Bures, Clare, Great Cornard, and all surrounding areas.. Need your locks changed or upgraded in Sudbury. We offer a reliable and affordable lock change service. We offer big discounts when changing more then one lock at a time, ideal when moving home. Call for a free quotation or text me a picture of the lock you want changing and I will text back.

Tim Rix
1 Star
Dint show up when agreed I sent through a request for quote to fix a lock at my house on Thursday with pictures as recommended on the website. He got back to me later that day with an assessment and a quote for repair of the suspected issue stating availability for Sunday. I requested an appointment for 9am as we had to be out in town by 11am. I gave my address and email address for contact and asked what payment methods he accepted leading me to get out cash as he didn't carry a card machine. On Sunday before he got here I gave some extra hints on how to find as as well as saying contact me if you could find but I got no response untill after 10am following a message I sent saying that he was too late and asking if he could rearrange for 4pm. I got the following reply: "Very sorry I have just got up. Travelled back from a funeral Friday only got home 4am. Will be there at 4pm for you. Once again sorry." I thanked him for getting back to us and waited until 4pm for him to arrive. I again asked him to contact me if he couldn't find me and waited. It's now 5:36 and he still hasn't turned up or communicated with me why or to make other arrangements. I suspect he has now blocked my number as when I call his "24hr Mobile" it goes straight to voicemail. This is one of the worst bits of customer service I have experienced and do not wish anyone else to have to go though the same. I would have rather been told he could not attend than be lead down a path that has wasted my day. In summary didn't show up on original or rearranged appointment and blocked my number.
Sunday 3rd March 2019

Janice Gregory
5 Star
Very prompt and reasonable service. Highly recommend.
Monday 16th December 2019

Danielle Mealey
5 Star
A1 local company. Good service and good rates.
Tuesday 29th October 2019

David Ewington
5 Star
Michael was extremely helpful and punctual, It can sometimes be an unknown factor when contacting a locksmith for the first time, but Michael put my mind at rest with his professionalism and I will definitely feel confident to use him again in the future.
Monday 7th January 2019

Paul Smith
5 Star
Excellent local service from Michael James. Opened door with no damage and was here in 15 minutes. He charged about half the price of what the other companies wanted.
Thursday 26th March 2015