Homebase - Sheffield Drakehouse

Welcome to Homebase Sheffield Drakehouse, your home and garden experts. One of over 150 hardware stores across the UK and Ireland, we're here to help you find the latest products and inspiration all in one place. We have everything from Rug doctor hire, Click And Collect, DPD pickup & drop off point, Kitchen design appointments, Paint Mixing, Paint Matching, Gas Exchange, Amazon locker, Bathroom design appointments, Store to Home Delivery, Blinds Shop, Fitted Bedroom Furniture showroom, to the latest interior ideas – which means your local Homebase hardware store has everything you need to transform your home inside and out in no time. Whether you're looking for leading brands like House Beautiful, Country Living, Dulux, ELLE Decoration and NEFF or the latest in-store services like paint mixing, plant advice or product top tips – your local Homebase hardware store is open and waiting 7 days a week.

Natalie Atkins
4 Star
Busier than expected. I used the click and collect service, overall was good and collection was gone. However do not try ringing the store I rang over 50 times to speak to someone and no one ever answered the phone and the main Homebase customer service was not helpful.
Thursday 15th June 2023

ripleywood10
5 Star
Absolutely excellent staff and customer service. I’ve got a big garden project on the go and it’s quite difficult as there’s only me to do all the heavy stuff. Any bit of help offered is very much appreciated. I think I’ve got the majority of what I need but in recent weeks I’ve had lovely help from all staff, plus lots of random smiles and Hellos, which is so nice. Special thanks to: Paul, who advised re: weed killer (I went with membrane and a flamethrower in the end); Lauren, who manoeuvred my wayward trolley last week and loaded my car; Nick who helped me get stuff to, and into, my car today but who has been helpful with advice previously too; Clare (Bear) who is a wonderful ambassador for Homebase, with a ready smile and genuine care for customers (even when challenged by unpleasant “customers”). You’re all fabulous and I’ll see you if I need that extra bag of bark…!!
Sunday 22nd May 2022

Nicola Whitham
1 Star
Visited to buy wallpaper and paint for daughters room and was told if she changes her mind we can return. Came In to return at a later date and didn't have a receipt so was told to wait while the lady served everyone else, then was told "well I don't know if you even paid as you don't have a receipt" I explained I wanted an exchange and the lady said no and implied I'd stolen it but then mentioned how I did not buy it all together (i did but she wouldn't know eitherway because she did not serve me) I explained it was part of a very large shop where I'd also bought a few other items and the bill was nearly £200 but I only wanted to exchange the paint and paper for alternatives . At time of purchase I wasn't told a time limit or reciept only for exchange. I won't ever shop here again as the lady wasted so much of my time and it was so embarrassing. There was no need for her to be so rude . I use this shop alot, the other staff are usually polite and helpful but her behaviour has put me off returning. So unprofessional
Wednesday 5th April 2023

graham wild
1 Star
Sad faced sales women behind the counter.... bought some fence panel paint and it was more fun watching it dry than watching the sad faced sales assistants behind the counter that sold it to me ...they should stay in the kitchen and burn the husband's tea if they husband's is unfortunately married to these sour faced women
Wednesday 24th May 2023

Rachael Storey
5 Star
Terry at drakehouse Homebase should be praised for his knowledgeable advice and customer service approach. We now have a toilet that hopefully will not leak! After 3 trips in one day. He needs a golden staff award for his help and support shown to us today. Thank you Terry.
Saturday 20th May 2023