Home Secure
Locksmith
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0151 521 8089
Unit 2 Brookfield Dr, Aintree, Liverpool L9 7AJ, UK
Opening Hours:Monday: 8:00 AM – 5:00 PMTuesday: 8:00 AM – 5:00 PMWednesday: 8:00 AM – 5:00 PMThursday: 8:00 AM – 5:00 PMFriday: 8:00 AM – 4:30 PMSaturday: ClosedSunday: Closed
Area Served:Within 4 miles (6.4km) of Unit 2 Brookfield Dr, Aintree, Liverpool L9 7AJ, UKGet more exposure
Google Rating: 4.1 out of 5 stars (178 total ratings)
Stewart Abrey1 StarI would not recommend this Company for purchasing anything online. I ordered a lock and two additional keys and the two additional keys did not work and when I asked for replacements I was told that all keys are checked before they leave (that was their response) implication was that I was wrong. There was no mention of offering replacement keys or asking for the lock and all the keys back for a replacement. The communication is lousy and rude and although the mistake was completely there's there has been a complete refusal to refund the postage costs to return the lock. Clearly if the product you buy from them is right then it's all okay but when it is wrong they don't give a monkeys and I think that all the negative reviews that you can see all pretty much say the same thingThursday 16th June 2022
Chris Kinsella5 StarA great place to buy door handles plus other security itemsSaturday 28th May 2022
Martin O'Connor5 StarExcellent service. Everything in stock and really friendly, helpful staff. Highly recommendedThursday 10th March 2022
Grandad1195 StarVery helpful. They found the part I needed and gave good advice.Monday 4th April 2022
ASHA 19751 StarOrdered via Amazon a Yale Platinum 3star euro antisnap lock in Nov21 from Home Secure. It came in a plastic bag which I thought was strange but guy said thats the way they get supplied!(b&q have same lock in hard plastic case bt didn't have required size). Due to mum's recent ill health, we need spare keys but realised my order did not come with the code tag. Enquired with Home Secure, guy said I should've asked for missing code tag when I got it. I tried to explain that as I have only needed spare key now, I was not aware that a code tag was missing until now. He commented that there was no proof I hadn't just lost the tag. A bit cheeky, i mean why would anyone waste their own time trying to sort out things if they knew it was just lost. I have contacted Yale but no reply yet. I have now had to spend a lot of time&money trying to find a locksmith to supply a spare key. Not happy.Friday 29th April 2022