F.Hinds the Jewellers

Jackie Hurditch
1 Star
The lady was very helpful when my husband bought me a ring for my 60th birthday but the ring lost a stone after 4 weeks or so. When I took it back to the shop, I was told that I had broken it as the claw had broken off and that I couldn't have a replacement straight away as it would have to go to the repairers to see what the cost would be. Luckily (or is it!!) my husband had taken out insurance on the ring and so if it needed to be repaired the cost would come off that amount. Surely a ring should last more than a few weeks - I have retired so don't do a hard manual job or even work with my hands baking or crafting, so I am lost as to how I could gave 'broken' it. The young man said I could have done it drying my hands on a towel!!! Not a ring that is fit for purpose is it! I have now been waiting over 2 weeks for a response from Hinds and to be honest, I don't really want the ring back as I will be afraid to wear it which is a total waste of my husband's hard earned money. My husband has always bought his jewellery from Hinds but has said he won't be buying any more.
Thursday 20th April 2023

Catherine Mitchell
5 Star
Fantastic service from the staff Particularly Catherine She was so attentive and great personality Above and beyond
Wednesday 8th February 2023

Brenda Ellam
5 Star
F Hinds at crystal peaks was so helpful especially the guy called Oliver. Thankyou super efficient
Saturday 4th March 2023

john millington
5 Star
Customer service at its best! Crystal Peaks branch Didn't think they would be able to help needed batteries replacing in four watches,  a lovely young lady asked me if I required any help,  explained that I needed them doing that afternoon thinking that it would be not possible, I was wrong! Leonie was a real star not only did she get them all done real quick she even called me to let me know. All the staff are really helpful and friendly and a credit to F.Hind especially Leonie. Well done and highly recommended!
Saturday 14th May 2022

michelle sayles
5 Star
She made my son feel at ease and he loves it. Thank you so much
Friday 27th January 2023