City Locks

City Locks provides an emergency locksmith service for both commercial and domestic customers, during and outside normal working hours. This includes weekends, nights, Bank holidays and the religious and festive periods.

We know that being locked out of your house or office, or having your keys stolen can be very distressing and our Norwich locksmiths will endeavour to respond quickly to your individual needs.

Our mobile local locksmith vans are stocked with all the locks commonly used throughout Norwich and surrounding towns which gives our locksmiths the best opportunity to fix your lock and help you re-enter your premises on site, without having to wait for parts. Whether you are locked out and need access, have lost your keys and need a replacement lock or need to increase security to your premises, our expert locksmiths can help.

Nara Randall
5 Star
So refreshing to find such an honourable business. They could have just taken my money and done the job but instead they told me how to do it myself as its so straight forward and took the time to talk me through it. Such friendly staff with real integrity. Thank you
Tuesday 1st March 2022

Kate Leeson
5 Star
Amazing service. My key snapped in the lock on a Saturday and James was able to come round within an hour to help me get into the house. I can highly recommend this company.
Thursday 26th November 2020

Amy Gladding
5 Star
Quite honestly the most impressive service you could expect to receive. Called City Locks at 4am this morning as a tenants room lock had broken and wasn’t allowing access (nightmare) Phone was answered straight away and details taken. Received a call at 5am telling me that entry had been gained and all was sorted. Incredible service! Thank you!
Saturday 17th March 2018

Maurice Thompson
5 Star
I need to express a debt of gratitude to City Locks Norwich Ltd. Last Sunday, on a wet and dark evening, our next door neighbour - who had an important hospital appointment early Monday morning - discovered that she had lost her keys and could not gain access to the house. As we phoned through the locksmiths we discovered, perhaps not unsurprisingly, that the promise of a 24 hour service was untrue, but one of the companies then recommended City Locks and it was another story. They turned up promptly even though we are out in the sticks and charged us their very reasonable rates even though the job was not an easy one, it was going on midnight and the lighting was completely inadequate. Not only was our next door neighbour's house access restored but she had a new lock with three keys installed at the same time. A desperate situation was averted by City Locks professionalism and kindness.
Tuesday 12th September 2017

Kevin Duddy
5 Star
Key snapped off in lock - called out late Sunday afternoon and were at my door within 30 mins. Door opened and key stump extracted in 32! Excellent service (and a reasonable price too). Thanks very much!
Sunday 28th July 2019