City Jewellers Of Lichfield

Clocks & Watches Retail & Repairs, Jewellers

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Website | 01543 416412
23-25 Bore St, Lichfield WS13 6NA, UK

Opening Hours:
Monday: 10:00 AM – 4:30 PM
Tuesday: 10:00 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 10:00 AM – 4:30 PM
Friday: 10:00 AM – 4:30 PM
Saturday: 10:00 AM – 4:30 PM
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of 23-25 Bore St, Lichfield WS13 6NA, UK
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Google Rating: 4.4 out of 5 stars (34 total ratings)

Paula Kedge
5 Star
What a lovely shop well laid out, the staff were friendly and helpful.
Sunday 27th February 2022
JJones MDM
3 Star
Short story: Fantastic staff and beautiful stock, terrible out-of-house ring sizer who doesn’t do this otherwise superb jewellers justice. Long story: I bought my fiancée’s engagement ring from here in January 2022. I knew the ring would need resizing and was told it would take around 1-2 weeks. I didn’t propose until March 7th 2022. We took the ring back the following day and were told we wouldn’t get it back until late April (far beyond the 1-2 week estimate I was initially given). I proposed at a time where I’d expected to receive the ring back after resizing in time for seeing my fiancée’s family who live abroad when we go on holiday to Italy in early April. The company’s sizer had apparently gone on a lengthy holiday to Thailand with no date given on when he would be back. The staff were extremely sympathetic and went above and beyond for us to make sure we would get the ring back in time and ensured that the ring would be made a priority. Thankfully, we received the ring back by late March, just in time for us going away on holiday. Only issue being, the sizer clearly hadn’t quality checked the ring as it was now missing two stones. After my fiancée’s excitement of finally getting her ring back, we had to drop it off to be amended yet again for a further week. When we dropped the ring off, staff were very understanding and sympathetic and a gentleman who I believe to be the manager was extremely polite and even offered to drop the ring off at my fiancée’s work given that we were unable to pick the ring up before going on holiday due to work commitments (which he generously did in fact do for us). The ring is stunning and my fiancée is over the moon. The staff have been fantastic for us. The store is beautiful and boasts a wonderful range of jewellery, but no way should my fiancée have had to have waited almost a month to finally wear this ring. Unfortunately this can only reflect on the company itself and I’d love to rate this 5 stars, but our experience has been below par courtesy of the ring sizer that this company uses.
Sunday 3rd April 2022
John Williams
5 Star
Very helpful and friendly service excellent
Wednesday 2nd February 2022
Richard Lloyd
5 Star
Excellent service, and an interesting range of stock.
Saturday 4th September 2021
wendy webb
5 Star
Lovley shop . Very friendly staff .very helpful trying to need your needs. All socially distanced
Friday 16th July 2021