Auto Locksmith BL
Auto Locksmith
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020 8226 6503
7 Ashbridge St, London NW8 8AF, UK
Opening Hours:Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Area Served:Within 4 miles (6.4km) of 7 Ashbridge St, London NW8 8AF, UKGet more exposure
Google Rating: 4.5 out of 5 stars (15 total ratings)
Ana Nguyen1 StarIncredibly disappointing service and wanted to share my experience to warn others who are dealing with a locksmith for the first time so you do not make the same mistake I did.
We were locked out of our apartment and required a locksmith to come open the door. I called Auto Locksmith BL initially for a quote, where I was then told a locksmith in the area will give me a call back and provide me with a quote. I was contacted minutes later by a locksmith worker close by, where I repeated for a quote (because if it were to cost too much, I could have made other arrangements for the night before getting access to a master key the next day). The locksmith’s response was, it depends on the lock and he will quote when he sees the lock.
At no point did he, or the person I called initially, said there will be a call out charge, regardless if they provide the service or not (Our rookie error for a first timer. One would reasonably assume no charge will be required until you agree on the terms and agree on the quote, based on our conversation on the phone. Also note, this was on a bank holiday, so we were already mindful there would be a surcharge).
If I had known how much it would actually cost (we were quoted approx £380 + VAT to break into the lock, NOT including cost of lock replacement and new set of keys) I WOULD NOT have called the locksmith out in the first place. TO REITERATE, we could have gotten a master key the next day and made arrangements for the night.
If the locksmith had just asked if I knew what type of apartment lock it is (which clearly determines price), I would have quickly answered Banham (which turns out to be a high security lock and therefore costing much more than your average door lock). If he had any due diligence to ask me these questions, or better yet ask me to send a quick photo of the lock (it’s 2022?!), then we would not have wasted his time, or ours. It was blatantly obvious he knew the cost of the work after Monday 2nd May 2022
Frederick Tate5 StarDoor was fixed within ~20 minutes, excellent job done. Very happy with the result, would definitely recommend.Wednesday 13th April 2022
Colton Ankunding5 StarVery satisfied with the work, thank you very muchSaturday 21st May 2022
A Google User5 StarThank you mr locksmith! Saved the day when i was locked out in the pouring rain with no shelter and no spare key! The locksmith arrived in 12 mins of me calling, couldnt believe how quick and local he was!Thursday 19th May 2022
Jennifer Towne5 StarExcellent service, supr fast and efficient, highly recommendThursday 14th April 2022